Frequently Asked Questions
Are your older prints still available.
Yes, there are still some available – you can find them in the Classic prints catalogue here. Sold out editions have been removed. The catalogue is updated regularly to show remaining numbers.
How can I order a print from the classic print catalogue?
To order a print from the Classic prints catalogue Email: admin@anncarrington.co.uk with your print order. We accept major credit cards, PayPal, cheque (UK only), or bank transfer.
All other prints can be ordered through the online shop.
How much is shipping and packing?
UK: £20.00
Rest of World: £40.00
Do you ship anywhere in the world?
Yes.
How are the prints packaged?
Each print is wrapped in acid-free tissue paper and secured within a triple wall cardboard sleeve.
In the unlikely event that your print arrives damaged, a replacement will be sent straight away. All prints are insured during transit.
How long will it take for my print to arrive?
Prints from our online shop and the classic prints catalogue will be dispatched within three days of your payment and will arrive within one week. We always provide tracking information.
We can usually arrange next day delivery should you be in a hurry for your print – please contact us at admin@anncarrington.co.uk and we will assist you.
What is your returns policy?
Refund and Cancellation policy
We hope you will be happy with your print, but we will gladly refund or exchange it should you wish to do so (provided it is in perfect condition). Returns should be made within 28 days and in the original packaging. We will only refund your original delivery charge and the cost of returning the print if it is damaged or faulty. You can cancel your order before the items have been sent.
If you wish to return your print, email: admin@anncarrington.co.uk
Do you sell framed prints?
No.
What is a litho print with raised UV detail?
This offset process is commonly used for the production of high-quality, short-run Fine Art prints. A full-colour litho print is made from five colours; the colours each have their own engraved metal plates and are machine-printed consecutively.
The UV gloss detail is a surface treatment which is printed and then cured by ultraviolet radiation. This treatment is applied to the buttons in several layers on the print to give them a gloss finish and subtle relief.
What is an archival pigment Giclée print?
A Giclée print is an inkjet process where archival pigment inks are sprayed on to an archival fine art paper. Archival prints are museum-quality pieces which provide excellent colour accuracy in hues, saturation and luminance, including shadows and highlights.
What is the detail/quality like?
The quality of the prints is excellent with superb detail. They are produced in collaboration with a specialist Fine Art printer who also produces prints for artists such as Banksy, Damien Hirst and Peter Blake, as well as major UK galleries including Tate Modern, Serpentine Gallery, Whitechapel Gallery, Royal Academy and White Cube.
Are the prints available in larger sizes?
All the available prints are shown in the catalogue. If you have seen a larger piece in a magazine, on TV or in a gallery it is an original artwork, not a print.
Are original pieces still available to commission?
Yes, original artworks are available to purchase or commission. Email: admin@anncarrington.co.uk
Do the ‘button’ prints include real buttons?
No, only the original artworks incorporate real buttons and the prints have printed buttons.